Shipping policy

All purchased items will be shipped within 48 hours of purchase.

Shipping Policy

All purchased items will be shipped within 48 hours of purchase.

EU Delivery Timeframes Once dispatched, estimated delivery times to EU destinations are:

• Western EU (France, Germany, Netherlands, Belgium, Ireland, Austria): 3–5 business days
• Southern EU (Spain, Portugal, Italy, Greece, Cyprus, Malta): 5–7 business days
• Nordic (Sweden, Denmark, Finland, Norway): 4–6 business days
• Eastern EU (Poland, Czechia, Bulgaria): 5–8 business days

All international orders are shipped via DHL Express. Tracking information will be provided once your order has been dispatched.

Please note that customs clearance may occasionally cause delays beyond these estimates. Any applicable customs duties or import taxes are the responsibility of the customer.

Contact For shipping enquiries: info@whensimonmetralph.com